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Questions?

What floor plans does Lenox Heights offer?
We have One Bedroom and Two Bedroom apartments. Click here to view our plans.
What are the starting prices on One Bedroom apartments?
Our One Bedroom Starts at $1,751
What are the starting prices on Two Bedroom apartments?
Our Two Bedroom Starts at $2,576
Is Lenox Heights a pet-friendly community?
Yes! Lenox Heights is a pet-friendly community. View our pet-policy here.
What must I bring with me to tour an apartment?

Valid ID

What are your application and administrative charges?

Application Fee: $75

Administration Fee: $175

Deposit: $150-$350

What are the income and credit qualifications?

2.5 times the monthly rent

What is acceptable “proof of income” to sign a lease?

2 most current pay stubs, 2 most current months of bank statements, offer letter, or current W2

What happens if I qualify for an apartment, but my roommate does not?

The roommate will not be approved to lease/live onsite

Is my security deposit totally refundable?

Yes

If I get a job transfer, can I break the lease?

You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given. 

Can I change to a month-to-month lease plan after my first year?

Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply. 

Do you accept leases for short terms?

Not at this time

Am I required to have renters' insurance?

Yes, $100,000 personal liablity and the policy must have your unit and list all adults on the lease. 

Do you offer furnished apartments?

No

Do you offer corporate apartments?

Yes, through 3rd party services. 

If something needs to be repaired in my apartment, how do I report it?

Please place your maintenace request in your resident portal. 

When is my rent payment due?

1st of the month, this includes holidays 

What day of the month am I liable for a late charge?

Rent is due on the 1st of the month and late fees begin on the 4th. 

Will you accept electronic payments from my bank?

Yes, you are responsible for payments getting into the office on time. 

Is there a place where I can pay my rent after office hours?

Online resident portal

There is a person who might be staying with me for a while, is that permitted by the lease?

No more than 14 consecutive days

I have a motorcycle, where can I park it?

In any parking space designated for vehicles

My children live with me in the summer; do I need to notify your office when they arrive?

Yes, the office should be made aware and they should be added to the lease as minor occupants. 

Can I install my satellite dish at my apartment?

No

Does the property have a fitness center?

Yes, 24hr fitness center

Does the property have a swimming pool?

Yes, two pools. 

Does the property offer on-site recycling?

No

Are gas grills permitted at your property?

No, the property has gas grills onsite for residents to use. 

Is there any additional storage space available at your property?

No

Are residents permitted to paint their apartment?

Yes, but must paint or be charged to return color back to original color upon move out

Will you accept my delivery packages for me?

No, all packages should be placed in the package locker system

Do you have a list of Preferred Employers?

No

Where do I register to Vote?

votetexas.gov